Help and support

CUSTOMER SERVICE UNIT (UNITAT D’ATENCIÓ A L’USUARI, UAU)

The UAU will inform you about the Hospital’s functioning, answer any questions you may have and manage your requirements. These are some of the cases when you may need to ask the UAU for assistance:

  • If you need customised information about the services afforded by Hospital de Cerdanya
  • If you need access to your clinical and/or care documentation
  • Clinical documentation application form [CAT]  [FR]  [SPAN]
  • If you need a second medical opinion
  • If you want to draft a living will
  • If you need help with an administrative procedure

You can contact the UAU in person on the ground floor of the Hospital, call us on 972.65.77.77 ext. 1002 or email us at uau@hcerdanya.eu

Business hours are 9 am to 3 pm Monday to Friday

 

SOCIAL WORK UNIT

The Social Work Unit is responsible for attending social and/or family problems of patients who need it. You can contact the Unit by making an appointment with Admissions (Ph. 972.65.77.77)

 

Business hours are 10 am to 1 pm Monday to Friday